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The Concordia Permit Parking Scheme is a centralised car parking leasing solution, where owners of parking bays list any parking bays they wish to lease out. This is also the leasing solution for any person working or living within the community who wishes to lease additional parking bays on short or long term basis.
Yes, you have to be a resident or commercial occupant to be eligible to lease a car parking bay.
Please visit the website at www.ondemand.concordiadubai.com/pr for all relevant information about rates, durations and terms and conditions.
You can pay with credit card, bank transfer or cheque online.
Yes, you can only apply for a Parking Permit at clusters with availability.
You can only lease a car parking bay for a maximum of 12 months.
Yes. All Unit Owners residing or working within the community and other tenants living or working within the community are eligible.
You can cancel at any time. Please check the online terms and conditions for applicable penalties in case of an early termination.
Once you are registered, you will be able to enter a request. These are dealt with on case-by-case basis and subject to availability.
The deposit is to cover the cost of any damage to access cards, bollards etc. in case they are not returned or are returned in state of disrepair after the conclusion of the lease period.
The Permit Parking Scheme is a centralised car parking leasing solution, where owners of parking bays located within the community list any parking bays they wish to lease out. This is also the leasing solution for any person working or living within the community who wishes to lease additional parking bays on short or long term basis.
Yes, you have to be a resident or commercial occupant within the community to be eligible to lease a car parking bay.
    There are no limits and this is subject only to availability.
Yes, you can only apply for a Parking Permit at the location of your residence or work location.
  • You will need proof of UAE residence, Tenancy Agreement and personal identification such as Emirates ID or a passport
  • Please visit the website at www.ondemand.concordiadubai.com/pr for the full list of required information.
No, you can complete the transaction online by visiting and registering at www.ondemand.concordiadubai.com/pr Your Access Control Card and parking bollard remote control can be delivered to your address within the Community.
Your Access Control Card will be ready for collection or delivery within 2-3 working days.
Please visit the website at www.ondemand.concordiadubai.com/pr for all relevant information about rates, durations and terms and conditions.
You can pay with credit card, bank transfer or cheque online.
You can only lease a car parking bay for up to a maximum of 12 months.
Yes. All Unit Owners residing or working within the community and other tenants living or working in the community are eligible.
You can cancel at any time. Please check the online terms and conditions for applicable penalties in case of an early termination.
You will be able to get your deposit after returning your Access Control Card, parking bollard remote control and the parking enforcement team have inspected your parking bollard for any damage.
No, you will not be able to change the location of the parking bay once payment is made.
No, you will not be able to change the location of the parking bay once payment is made.
Access Control Cards can only be delivered to your registered address within the community.
You can collect your Access Control Card from Concordia Offices at the Jewellery and Gemplex Building No.2. Please note that the office is open for collection Monday to Wednesday from 10am to 3pm.
The deposit is to cover the cost of any damage to access cards, bollards etc. in case they are not returned or are returned in state of disrepair after the conclusion of the lease period.
    Yes if you renew before the expiration of the Permit. In the event that the Bay Owner withdraws the parking bay and the bay is no longer available for leasing; you will be offered the closest available car parking bay.
Please return the Access Card and the remote for the bollard where issued to our offices in good condition and complete the Deposit return form on the parking portal 2 days after the expiry of the permit so we can process the refund of your deposit. Deposit will be refunded to your bank account. We are located at Jewellery and Gemplex Building 2, on the Ground floor (see attached location map) https://goo.gl/maps/gc2y54RjttbhtPPZ9 We are open Monday to Friday from 8am to 5pm
No, you can renew by logging in and selecting Parking Services>Renew Existing Permit to make payment
Your Access Control Card will be deactivated on the last day of the term of your Parking Permit, but you will have two working days to complete the renewal process before your car parking bay is put back into the system as available to lease.
You will receive notifications 30 days, 15 days, 3 days and I day before the expiry of the Term of your Parking Permit and you can renew anytime during this period.
No you can complete the renewal process online in the Parking Portal.
Please contact the parking team via our 24/7 Service Centre on 04 368 8883 or email the Parking Team directly at parking@concordiadubai.com.
During the process of your booking before you make payment, you will be able to see all available bays at the location of your choice. If the bay of your preference is not available you may enquire further by emailing the Parking Team at parking@concordiadubai.com Please note that Parking is always subject to availability
Please contact the parking team via our 24/7 Service Centre on 04 368 8883 or email the Parking Team directly at parking@concordiadubai.com.
Please contact the parking team via our 24/7 Service Centre on 04 368 8883 or email the Parking Team directly at parking@concordiadubai.com
Please log on to the portal at www.ondemand.concordiadubai.com/pr and select Parking Services>Lost Card to place an order and make payment.
The cost will depend on your Building and Community. You will be able to see associated cost once you have selected the replacement tab on the portal.
Each car parking bay will come with a remote controlled parking bollard to ensure that you have exclusive use of the car parking during the Term of the Parking Permit.  
No this is provided to you free of charge by the Bay Owner and remains the bay owner’s property. You are however wholly responsible for the parking bollard during the Term of your Parking Permit. Please refer to the Parking Permit Terms and Conditions available on www.ondemand.concordiadubai.com/pr for further details.
Please contact the parking team via our 24/7 Service Centre on 04 368 8883 or email the Parking Team directly at parking@concordiadubai.com .
The Permit holder is wholly responsible for the parking bollard during the Permit term and must return the parking bollard in working condition after the lease period. Please refer to the Parking Permit Terms and Conditions available on www.ondemand.concordiadubai.com/pr for further details.
Report this to site Security and contact the parking team via our 24/7 Service Centre on 04 368 8883 or email the Parking Team directly at parking@concordiadubai.com .
  • The Permit Parking Scheme is the centralised car parking leasing system, operated by Concordia through which all owners of parking bays located wwithin the community can register, should they wish to lease any of their vacant car parking bays.
  • This is for the benefit of the entire Community and provides a single platform for the leasing of all available car parking bays within the Community through the customer friendly and interactive Permit Parking Portal - www.ondemand.concordiadubai.com/pr.
  • The Agreement is with Concordia.
  • Management of Demand and Supply: Your car parking bay is made available to a wide audience on the Portal. The scheme will automatically offer your bays to anyone who successfully registers on the Portal and is looking for parking bays within your community.
  • Fully Online: Parking Permit applicants are able to access and purchase Parking Permits in a simple and efficient manner online from anywhere and through any device.
  • Transparent and Efficient Options for Managing your Parking Bay: Regularly revised fees structure across the community ensures a fair and transparent scheme. In addition, short term leasing options are provided, which gives you the flexibility in managing your unit letting/occupancy more efficiently.
  • Regular Updates and Reporting: You will be provided with regular updates of revenue collected on your behalf and occupancy levels.
  • Hassle Free: Administration and management of your registered parking bays will be with the Concordia.
  • There is no limit to the number of car parking bays you can enter into the Permit Parking scheme, subject to you being able to validly prove your ownership of the car parking bays in question.
  • No, you will have to lease at the rate that is centrally applicable to your Building. These rates is proposed by Concordia and agreed with the bay owners and Building Management of each building. The rates are reviewed regularly to ensure that they reflect pricing levels within similar communities across the Emirate of Dubai.
  • You can send your views to Concordia, which Concordia will consider along with the views of other bay owners, this is to ensure a fair and transparent approach across the community. All car parking bay owners will be notified of any rate revision well in advance.
  • Concordia is responsible for the marketing of this scheme to all stakeholders within the community. Since all requests come through the Portal, Concordia is best positioned to ensure the most suitable bays are offered to prospective lessees.
  • Available parking bays are offered through the Portal at – www.ondemand.concordiadubai.com/pr.
  • You will be charged a fixed percentage of the parking permit revenue plus the cost of the parking bollard. This will be deducted from your parking permit revenue. Full details will be available within your agreement with Concordia
  • You will be paid (less any applicable deductions) on a quarterly basis via bank transfer.
  • You will be provided a periodic report of all transactions in relation to your car parking bay.
  • Yes
  • No, you only pay the appropriate service charges and fees when your car parking bay is leased.
  • You may choose to opt out of the Parking Scheme subject to the agreed terms and conditions.
  • Yes, The Building Management is responsible for managing car parking bay allocation and access controls within Building structures and individual Building’s assigned areas. You must therefore provide a letter of no objection stating that third parties which are non-residents of those individual towers are permitted to use those car parking bays.
  • The Agreement is not transferable. The new owner must sign a new agreement with Concordia should they wish to place their vacant parking bays on the Parking Scheme.
  • All car parking bays are offered on the single platform and are allocated through an automated algorithm by the Portal.The Parking lessee is able to select any available bays of their choice
  • Yes, you will be able to withdraw your car parking bay subject to the agreed terms and conditions.
  • You will receive notification 30 days before the expiry of your Agreement and you can renew anytime during this period.
  • This is up to you and dependent on the duration of the term you selected in your Agreement with Concordia. Please refer to the expiry clause in the Parking Bay Management Agreement.
  • Please refer to the exit clause in the Parking Bay Management Agreement.
  • You may be required to refund after deducting applicable penalties. Kindly refer to the terms and conditions for early terminations.
  • To ensure that Permit Holders are able to access and use their car parking bays at all times.
  • To ensure no unauthorized use of parking bay spaces.
  • No, the Permit Holder is wholly responsible for the parking bollard during the Parking Permit term and must return the parking bollard in working condition after the lease period has ended.
  • No, you only pay for the bollard when your car parking bay is leased.
  • All Details will be included in your regular statement/report.
  • Concordia is responsible for the maintenance of the bollard.
  • You will only get charged for the initial lease and for replacement when the device has reached the end of its operational life cycle. This is evert 2 years
  • The Permit Holder is responsible for damages however caused. Warranty or operational related failure will be dealt with by Concordia.
  • Please contact the parking team via our 24/7 Service Centre on 04 368 8883 or email the Parking Team directly at parking@concordiadubai.com .
  • No, your contact details will not be shared with the Permit Holder and will remain confidential at all times.
  • No. The Permit Holder will register and agree to the terms and conditions on the Portal. Following this, they will be able to view and lease the available parking bays.
  • Yes, Concordia will do a handover/takeover inspection at the end of every lease period, jointly with the Permit Holder.
  • Please refer to your Parking Bay Management Agreement for the options and obligations of each party. Should you have any doubt or queries, please contact the parking team via our 24/7 Service Centre on 04 368 8883 or email the Parking Team directly at parking@concordiadubai.com.